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Question for AMA: 21-24657B - GM O-ring Assortment Kit

SeppW on Tue August 17, 2010 8:36 PM User is offline

Tried email, but no response. These o-rings are not the same thickness as the black ones on the vehicle. Are these supposed to swell or what? I had order o-rings from GM dealer and they are are same thickness as the old ones.

TRB on Tue August 17, 2010 11:06 PM User is offlineView users profile

Some o-rings will be what is called a captured o-ring. They will be thicker and are the proper ones to use. As far as I know, as we don't package the kits. They have a few captured o-rings in them. What email did you send a request to as the staff should have responded to any & all question our customers have. We get a lot of spam so it couple have gotten caught it the filters also. That is why we also have a phone number listed on our website.

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When considering your next auto A/C purchase, please consider the site that supports you: ACkits.com
Contact: ACKits.com


Edited: Tue August 17, 2010 at 11:06 PM by TRB

Dave in Texas on Wed August 18, 2010 8:52 AM User is offlineView users profile

I too did not receive an answer to sent email concerning a complete AC kit for an old Chevy truck. Figured it was the busy season and would eventually get one but.........

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At 2, I went home with a 10. At 10 I woke up with a 2 !!

TRB on Wed August 18, 2010 9:42 AM User is offlineView users profile

Email is not a perfect system! We have a 3 level spam protection setup and some mail can get caught in there that I don''t see. If you fail to get a response always feel free to call or send a email directly to me. As I scour my personally spam folder with more attention than the main accounts to to volume of Spam.

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When considering your next auto A/C purchase, please consider the site that supports you: ACkits.com
Contact: ACKits.com

Dave in Texas on Wed August 18, 2010 3:04 PM User is offlineView users profile

It's ok Tim. No worries. I resent this AM....titled "Aftermarket Installation' from my email addy you have responded to a number of times in the past.

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At 2, I went home with a 10. At 10 I woke up with a 2 !!

TRB on Wed August 18, 2010 3:24 PM User is offlineView users profile

Keep me posted if you don't get a response!

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When considering your next auto A/C purchase, please consider the site that supports you: ACkits.com
Contact: ACKits.com

robs on Thu August 19, 2010 11:34 PM User is offlineView users profile

Ive checked all the main email accounts, and i have not seen an email come in for a quote titled "Aftermarket Installation' . Please sent it to [email protected] or to my personal email, [email protected] Sorry for the inconvenience.

Dave in Texas on Sat August 21, 2010 6:22 PM User is offlineView users profile

hmmm....resent this morning to Tim, but under different subject (AC for old Chevy truck).....will send to other addys now.

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At 2, I went home with a 10. At 10 I woke up with a 2 !!

Edited: Sat August 21, 2010 at 6:23 PM by Dave in Texas

TRB on Sat August 21, 2010 6:32 PM User is offlineView users profile

Just got it. I was in the third level of our spam protection. I approved you so we should see your emails now. But always remember we have a phone line if you don't see a response.

-------------------------

When considering your next auto A/C purchase, please consider the site that supports you: ACkits.com
Contact: ACKits.com

Dave in Texas on Sat August 21, 2010 8:58 PM User is offlineView users profile

Phone means I have to remember what was said(difficult task anymore).....email I can read/send to friend. Thanks Tim

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At 2, I went home with a 10. At 10 I woke up with a 2 !!

SeppW on Sun August 22, 2010 7:55 AM User is offline

Quote
Originally posted by: TRB
What email did you send a request to as the staff should have responded to any & all question our customers have.


Emailed: [email protected] on 31 JUL 10, subject: O-Ring Kits; Recently ordered CP3010 - 1989-2005 General Motors System O-ring Kit. The kit has no matching o-rings for the condenser fittings. The OE o-rings are black and while they match the diameter, the green ones aren’t as thick as the black. Is that by design or purpose?


Edited: Sun August 22, 2010 at 10:13 AM by SeppW

TRB on Sun August 22, 2010 11:05 AM User is offlineView users profile

Again we do not package these kits ourselves. Post up an image of the 2 and I'll forward it to the manufacture.

-------------------------

When considering your next auto A/C purchase, please consider the site that supports you: ACkits.com
Contact: ACKits.com

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