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Please advise if I have been ripped!

K_cin_az on Wed June 25, 2008 1:01 PM User is offline

Year: 99
Make: cadillac
Model: eldorado
Engine Size: 4.6l, v8
Refrigerant Type: r134a

I am hoping I can get some good advise from this forum as what to do at this point. My AC in my beloved caddy has quite. I was getting the low refridge air code and the air compressor auto shuts off. I took it to the local shop that offers AC service, knowingly would not get the best deal but just wanted it fixed. Figured it needed a vac/recharge. After being quoted about $150 the price tag came out to $200. Ok, whatever, getting screwed but I was fine with it. However 30 days later the AC goes out again. I bring it back to them and they say there is actually a leak in the AC compressor and I need to replace the compressor and drier. There quote was ridiculous so going to get the parts myself and go with another mechanic.

So my beef now is I paid $200 for them to incorrectly vac and recharge my system since there was a leak in the compressor. I am ok with the $19.99 performance test portion of the charge and the $14.94 tracer dye protion of the charge. But the rest of the charge feels like I got ripped off. Please advise if I should take this as far as I can as they are saying there is nothing they can do.

U-96 on Wed June 25, 2008 2:17 PM User is offline

Did the A/C stop working at once or it performance gradually deteriorated during those 30 days? I mean day 29 - you are enjoying cool air, day 30 - the A/C is blowing ambient temp air?

TRB on Wed June 25, 2008 2:23 PM User is offlineView users profile

No one could answer that question here on a Online forum. But I will say I have fixed a vehicle in the past only to find "new" leaks 30 days later. You get a system back to working with proper pressures and it may cause an old item to act up. I'm not saying this is the case here!!! I'm just saying I have seen this happen in the past and its not because of poor work.

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K_cin_az on Wed June 25, 2008 4:07 PM User is offline

well I don't drive it too often, only drove it 500 miles since it was fixed so hard to tell. I talked to a couple of guys though and they said unfortunately nothing I can really do. No way to tell if they should have caught that bad compressor right away or not. Sucks too because I found out just how much they price gouged me at $200 for a vac/recharge. Found a guy that does them for $50! Oh well, life lesson I guess.

JJM on Thu June 26, 2008 3:58 AM User is offline

A vacuum and charge for $50? Does that include the refrigerant too? How does the guy eat?

I doubt I'd want to take my vehicle there, could end-up costing a heck of a lot more.

Also, how do you know the diagnosis was correct? You could be going out and buying parts for nothing, or not buying what you might really need. What if it's just an inexpensive shaft seal?

Joe

When considering your next auto A/C purchase, please consider the site that supports you: www.ACKits.com

NickD on Thu June 26, 2008 9:16 AM User is offline

What agreement did you sign with your shop? Warranty or just a charge for the actual work done? Did you get that $150.00 estimate in writing and what was the justification for the extra 50 bucks? Unless you, the customer spell all these things out before and sign an agreement, you have no claim, you left the door wide open. Worse people to have an agreement with are attorneys, they can screw you blind.

Ha, was at my son's house when he contacted a guy to do some yard work, but had to leave, said you better write this claims down on a piece of paper, just would take a couple of seconds and you both sign and date it. Son said, he seems to be a good honest guy, ha, he screwed my son charging twice as much doing half the work. Son called, me, I said, I told you so.

Most good shops have you sign a contract first, mostly for their protection, as proof you requested the work, but also for your protection as well. Ha, I love my wife, and even at that, we have a contract. It's called a marriage contract.

K_cin_az on Tue July 01, 2008 3:59 PM User is offline

Well I just chalked the fletchers auto shop experience up as a loss. Lesson learned. Those guys are making a killing on van/recharges. But I have to fault myself for not doing more research first.

I ended up taking it to a guy who does the vac/recharge out of his garage. He recommended doing another vac/recharge and put more dye in because he could not see a leak in the compressor. He only charge me $35 for the freon and I am taking it back to him tomorrow for him to see if he can spot the leak with the new dye. He seemed to really know his stuff so hopefully he finds the lead to be elsewhere or something.

TRB on Tue July 01, 2008 4:08 PM User is offlineView users profile

Not going to defend this company. But comparing a shop with over head and expenses to an uninsured basement/shade-tree mechanic is not fair.

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When considering your next auto A/C purchase, please consider the site that supports you: ACkits.com
Contact: ACKits.com

jjewell on Tue July 01, 2008 6:12 PM User is offline

Quote
Originally posted by: TRB
Not going to defend this company. But comparing a shop with over head and expenses to an uninsured basement/shade-tree mechanic is not fair.

How do you know? He may have had his own "overhead burdened" business & is now doing it on a scaled down version, hobby, extra lunch money, whatever. Believe it or not there are knowledgable capable people out there perfectly able to do a professional job at a more than reasonable price out of their garage. Yeah, the results have gone both ways for all of us I'm sure. Time will tell in this case. Fair? What in life is? Lose the negativity. Who asked you to "defend" anyone anyway??

CorvairGeek on Tue July 01, 2008 6:35 PM User is offline

Next you'll get complaints that the advice from this forum costs too much!

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Jerry

jjewell on Tue July 01, 2008 6:40 PM User is offline

Quote
Originally posted by: CorvairGeek
Next you'll get complaints that the advice from this forum costs too much!

yeah, could happen........

TRB on Tue July 01, 2008 6:42 PM User is offlineView users profile

Quote
Originally posted by: CorvairGeek
Next you'll get complaints that the advice from this forum costs too much!

Cost me too much I know that. All I was saying is you have one side of this story and a company being called out. Not fair in my opinion and you have no clue what was being done by either mechanic.


-------------------------
When considering your next auto A/C purchase, please consider the site that supports you: ACkits.com
Contact: ACKits.com

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