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Problems with Order Pages: 12

marvin-miller on Wed January 02, 2008 2:19 PM User is offline

Year: 1998
Make: Volvo
Model: S70
Engine Size: B5234T
Refrigerant Type: r134a

Hi Tim;

Happy New Year! I hope you had a good break and that 2008 is a banner year for you and AMA :-)

Late last year I ordered some parts from you for this 1998 Volvo S70. I ordered;

-compressor
-evaporator
-accumulator
-oil
-O-ring kit etc.

When I ordered the parts I specified the VIN and the engine code as previous experience has taught me that imports can be difficult. The order was triple checked and I was assured the parts were OK.

Unfortunately, the compressor is not correct. Rob handled the ordering and I called down but it was just before you closed up for the season holidays.

As it turns out, the listing for this model Volvo on your site seems to be wrong. The compressor sent out was a 20-11227
This is a Diesel Kiki DKS15-CH. That's the correct model for the vehicle but this compressor has mounting ears, a rear mounted switch port - among other things.

Rob asked me to send an email down to him explaining the issues so that he could look into it. He mentioned he would be checking the [email protected] address during the down time but I never heard back from him.

I also checked the recommended oil for the DKS15-CH and it seems to be DEC PAG 46 but I was sent out DEC PAG 150

Anyway, if possible it would be great to get the ball rolling on this issue. If I could get the right compressor & oil I'd be grateful as this Volvo has been sitting in my garage over the holidays as a constant reminder :-(

I put together a web page showing the compressor that was sent out as well as the original unit in the hopes that this would make it easier.

http://www.askmarvin.ca/volvo.html

Best & Thanks!
Marvin

-------------------------
Best & Thanks;
Marvin

TRB on Wed January 02, 2008 2:57 PM User is offlineView users profile

It will help if you reduce the size of your images.

I let you know what we find out.

-------------------------

When considering your next auto A/C purchase, please consider the site that supports you: ACkits.com
Contact: ACKits.com

marvin-miller on Wed January 02, 2008 3:51 PM User is offline

Thanks Tim :-)

I know those images are a bit unwieldy but I figured it would be better to be give too much information then not enough :-)

-------------------------
Best & Thanks;
Marvin

TRB on Wed January 02, 2008 3:58 PM User is offlineView users profile

Just reduce them down to 800x 600. That will give me more than enough detail.

-------------------------

When considering your next auto A/C purchase, please consider the site that supports you: ACkits.com
Contact: ACKits.com

Chick on Wed January 02, 2008 4:03 PM User is offlineView users profile

Wow, thought I had dial up again... As Bohica would say..."Irfanview"... Still can't get over how easy that program is to resize pics.. Just did a bunch from my Sunday drive...

-------------------------
Chick
Email: Chick

---------------------------------------------

Freedoms just another word for nothing left to lose

marvin-miller on Wed January 02, 2008 4:19 PM User is offline

Hi Chick - How ya doin'?

Here's the original compressor pics shrunk down to a more manageable size;


Note rear mounted switch port and compressor mounting 'ears'


High pressure relief valve and suction/discharge ports


Note goofy clutch wire - this is important


Side View


Zexel/Volvo label


This is is the compressor that was shipped. Note incorrect clutch wire, mounting brackets & no rear switch port.
A nice looking compressor though!




-------------------------
Best & Thanks;
Marvin

Edited: Wed January 02, 2008 at 4:27 PM by marvin-miller

NickD on Wed January 02, 2008 4:28 PM User is offline

Ha, with or without your permission, Marvin, Tim needs a break




This is the compressor that was sent out to us - it looks good but it's not the right one :-( Part # was 20-11227
Application is: 1998 Volvo S70 / YV1LS5374W3478078 / Engine Code: B5234T (2.3L Turbo)



A Close up of the label for the incorrect compressor



A Close Up of the Original Compressor. Note the rear-mounted switch port, the suction & discharge ports and the mounting bosses



Bird's Eye view of Original Compressor




Original Label - As you can see it's a Zexel Compressor




Original Compressor Label - Appears to be a DKS-15CH ?




Another Bird's Eye View.

marvin-miller on Wed January 02, 2008 4:30 PM User is offline

Hahahaha - well done Nick but I think I beat you to it :-)

Now I remember why I like this place so much - everyone is very helpful. Thanks guys!

-------------------------
Best & Thanks;
Marvin

TRB on Wed January 02, 2008 4:38 PM User is offlineView users profile

Were working on getting an answer on this.

-------------------------

When considering your next auto A/C purchase, please consider the site that supports you: ACkits.com
Contact: ACKits.com

marvin-miller on Wed January 02, 2008 4:44 PM User is offline

Thank you Tim - and sorry to bombard you with crap like this on your first day back.

Nick mentioned needing a break - me too - I found out Volvo's aren't made in Sweden - they are actually made in hell :-)


Hmmm.... Someone put a Volvo dash in my house :-(


I wonder how fast my floor is going...


Look at all that leg room!


Someone swiped the glovebox!!


The offending culprit in all it's glory

-------------------------
Best & Thanks;
Marvin

Edited: Wed January 02, 2008 at 4:46 PM by marvin-miller

Wet in Washington on Wed January 02, 2008 8:53 PM User is offline

Nice photography. Crisp and clear. What kind of camera did you use?

-------------------------
Never take life seriously. Nobody gets out alive anyway.

marvin-miller on Wed January 02, 2008 11:00 PM User is offline

Hi Wet;

It's an Olympus FE-120 - I highly recommend it and I'm a perfectionist!
There's a refurb on e-bay right now for $69 !!

My preference was a Canon Digital Rebel and my mom got two of these FE-120's from airmiles.
I promptly bought 4 lithium ion re-chargeable batteries and two chargers off e-bay for $20

I then bought (2) 1 Gig cards. The cards will hold 336 pictures @ 6 megapixels and ONE battery will last for 336 shots (no flash).

It's an incredibly good cheap camera that's nearly perfect. It fits in your pocket (more/less) and is a wonder. It has an incredible macro function (check this out)


Circuit board on one of my RAID controllers


Same thing - different view

Better yet, all these shots were taken with this cheap and infinitley useful camera;

These are full size and may take a few seconds to load...

-------------------------
Best & Thanks;
Marvin

Edited: Wed January 02, 2008 at 11:01 PM by marvin-miller

bohica2xo on Thu January 03, 2008 3:02 AM User is offline

Huh. I show a Volvo P/N 8601498-2 for the 1998 S70. It does have 4 mounting ears like the old unit in your pics.

FYI, there is a TSB for compressor body leaks on some 1998 S70's. Bulletin number 0010, dated April, 1998

You should also review TSB Bulletin 836, dated September 1997. This covers installing a kit to "dry off" the evaporator under certain conditions to prevent evaporator case mold & mildew. It is best to install this kit while the dash is still laying in your kitchen... It was a 1.7 hour warranty job originally. Only a customer that raised hell got one installed. It runs the cabin fan for 5 minutes, 50 minutes AFTER the last compressor cycle. It involves a harness, module, relay, skinned knuckles...

Have fun.

B.

-------------------------
"Among the many misdeeds of the British rule in India, history will look upon the act of depriving a whole nation of arms, as the blackest."
~ Mahatma Gandhi, Gandhi, An Autobiography, M. K. Gandhi, page 446.

marvin-miller on Thu January 03, 2008 3:32 AM User is offline

Good to hear from you Brad - Merry Christmas & a Happy New Year to you and yours :-)

With regards to the evap afterblower - too late! It's all back together now and tight as a bug, no leftovers and more importantly, no airbags in the face :-)

On the listings front, my neighbor has two of these cars (he's already soothing me with explanations on how much easier it will the second time around - brrrr.....) and the second car is also a 1998 S70 and it has the same compressor with the ears/switchport. I checked Tim's listings for all the Volvo's in and around that timeframe and with different engine sizes but they all show the compressor with the mounting bosses.

Methinks the listings are pooched :-(

-------------------------
Best & Thanks;
Marvin

marvin-miller on Thu January 03, 2008 5:30 PM User is offline

Just an update to this thread - there's a new compressor already on it's way and I've been well looked after by the good folks at AMA.

Thanks especially to Tim & Rob for so quickly addressing the issue and resolving it in a timely and professional manner.

I've bought a bunch of stuff from AMA and if anyone is considering doing the same I can't recommend them enough.

Good products, good price and they look after you even when it's tough (good ethics). Thanks guys!

-------------------------
Best & Thanks;
Marvin

tony1963 on Thu January 03, 2008 6:36 PM User is offline

As a specialist in Volvo, the early S70/V70 carried over some of the parts for the old 850. The compressor with the ears is the same that was used on the old 850 series.

The type with the bolts going top/bottom of assy is the newer design that fits some 98 and all 99 and up.

-------------------------
Grove Automotive Group, Inc.

An Alabama Corporation

marvin-miller on Thu January 03, 2008 6:46 PM User is offline

Thanks Tony - experienced Volvo advice is most welcome!

The odd thing is, the 98 S70 I'm working on is a very early production model and has the ears but the customer also has a very late model 98 S70 (he has two of these cars) and it also has the ears!
So I guess it's just a hit or miss thing or maybe they have a VIN breakpoint that's only present in the dealer parts catalog?

Your tip worked though - I looked up a late model 850 on this site with the same engine and presto - there it was. I thought I had checked every possible listing on the site but I guess I missed one.

At any rate, I'm just glad the good folks at AMA got it figured out for me :-)

-------------------------
Best & Thanks;
Marvin

TRB on Thu January 03, 2008 6:55 PM User is offlineView users profile

One word, Canada! What's used in the US is not always the same in other countries. Have a buddy that does mostly international shipping. They do not even have application listings. Everything is done my compressor bodies and individual clutch sets.

-------------------------

When considering your next auto A/C purchase, please consider the site that supports you: ACkits.com
Contact: ACKits.com

marvin-miller on Thu January 03, 2008 7:06 PM User is offline

It says on the door that it was made By Volvo Gottenburg Sweden?
Now that's not very specific because it doesn't actually say that it was made in Sweden but I guess that rules out my theory that it was made in hell ;-)

I guess it's just not easy anymore - one things for sure - I know when I see an import it means trouble.

Here's what the VIN decodes to;



-------------------------
Best & Thanks;
Marvin

tony1963 on Thu January 03, 2008 7:25 PM User is offline

Volvo has assembled cars in Sweden, Belgum and Finland over the years. There is a blur between model years that even the dealer has to look past the vin to the actual vehicle to match parts.

I just replaced a radiator in a 99 model V70 XC. Now, the radiator for the vehicle is supposed to be like the old 850 models, but it is actually like the 00 and later models.

Oh well, just the way that they were made.

-------------------------
Grove Automotive Group, Inc.

An Alabama Corporation

marvin-miller on Thu January 03, 2008 7:38 PM User is offline

Hahaha - I thought so. Not even the dealer knows what's installed. Even though the customer is a die-hard Volvo fan I did send him an email containing two words - General Motors! :-)

Thanks for clarifying where the actual problem originated from. I suspected it was a Volvo issue as I found a catalog from Magnetti-Morelli in Italy that seemed to indicate 3 possible compressors for that model !
Scary stuff to be sure.

-------------------------
Best & Thanks;
Marvin

tony1963 on Thu January 03, 2008 9:05 PM User is offline

Please don't compare General Motors to Volvo. In a short time, you will find GM scattered to the wind with a few nameplates remaining.

There's nothing shady or irregular about blur between models. It's typical in the industry.

-------------------------
Grove Automotive Group, Inc.

An Alabama Corporation

marvin-miller on Thu January 03, 2008 11:41 PM User is offline

Quote
Originally posted by: tony1963
Please don't compare General Motors to Volvo. In a short time, you will find GM scattered to the wind with a few nameplates remaining.

Don't say that - I won't know what to drive! ;-)

I read through
this - I like it - and it makes good sense.

-------------------------
Best & Thanks;
Marvin

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